Rocuments
Built for ISO 18541-6:2018 compliance
Rocuments has been designed specifically to support the requirements of ISO 18541-6:2018 relating to access to vehicle Repair and Maintenance Information.
By integrating with enterprise systems, payment engines, and content platforms, Rocuments enables organisations to:
- provide fair and secure access to RMI
- manage entitlements and pricing structures
- deliver up-to-date technical information to independent operators
- maintain full traceability and compliance
The result is a robust, compliant platform that supports both regulatory obligations and commercial RMI delivery.
Product
Online document delivery
- Configurable document types and classes for controlled access
- VIN-specific browsing or view by model/year
- Fully RMI / NHTSA compliant
User and access management
- Create and manage multiple user classes (retailer, distributor, independent operator, vehicle owner)
- Multi-level access control for content and vehicle diagnostics
- Track user activity for insights and reporting
Multi-platform delivery
- Access content on desktop, mobile, and custom platforms
Service history and recalls
- Full vehicle service history information
- User-defined access for updating service records (retailers, distributors and independent operators)
- Distribute and track vehicle recall information at the VIN level
Subscription and payment management
- Flexible subscription models based on user class or document type
- Options for one-off payments or recurring subscriptions
- Integration with secure, world-class online payment engines
Diagnostics and parts integration
- Tiered user access to vehicle diagnostics tools and map files
- Integration with existing parts systems
- Full SERMI compliance
Marketing tools
- Geo-located advertising targeted by user or document type
- Generate traffic to manufacturer or dealer websites and online shops
- Run targeted sales campaigns
Global and multi-market support
- Comprehensive market and language support for documents and user interface
- Define and manage document and user access by market and/or language
- Global document delivery system
Reporting and analytics
- Insights into user activity and content consumption by user type, market, language, and more
- Built-in user feedback engine to capture comments and suggestions for content improvement
Passenger vehicles
- EU regulation 2018/858/EU compliant – enables you to fulfil your RMI and Right-to-Repair obligations
- Support for additional EU regulations for SERMI management and tiered Diagnostics access
- Control-by-qualification function for restricting EV content to only qualified technicians
- Advertising plugin enables official dealers to promote sales of OEM parts and offer servicing deals
Motorcycles
- EU regulation 168/2013/EU compliant – enables you to fulfil your RMI and Right-to-Repair obligations
- Motorcycle owners can create an online garage for multiple bikes and access full owner, maintenance and service information
- Connect and build relationships with second, third and subsequent owners
- Advertising plugin enables official dealers to promote parts, accessories and dealer services
Light commercial vehicles
- EU regulation 2018/858/EU compliant – enables you to fulfil your RMI and Right-to-Repair obligations
- Advertising plugin enables official dealers to promote sales of OEM parts and offer servicing deals
- Micro-fleet management tools to help users keep track of and manage multiple vehicles
Agricultural machinery
- EU regulation 167/2013/EU compliant – enables you to fulfil your RMI and Right-to-Repair obligations
- Connect and build relationships with first, second and subsequent owners
- Geo-location based advertising plugin enables the closest official repairer to promote point-of-use maintenance and repair services
- Support for integrated Parts Manual