Solutions
Integrations
Rocuments is designed to work seamlessly within existing enterprise technology environments. Whether integrating with internal systems, payment engines, or content management platforms, Rocuments provides flexible and secure integration options that allow organisations to deliver Repair and Maintenance Information (RMI) efficiently and in full compliance with ISO 18541-6:2018.
By connecting direct to your operational infrastructure, Rocuments ensures that technical content, user access, and commercial transactions operate as part of a unified ecosystem rather than a standalone platform.
Enterprise System Integration
Rocuments integrates with existing enterprise systems to ensure that technical information delivery aligns with established operational processes.
Through secure APIs and configurable integration layers, Rocuments can connect with systems such as:
- Enterprise Resource Planning (ERP)
- Component Content Management Systems (CCMS)
- Customer Relationship Management (CRM)
- Dealer or partner management systems
- Authentication services and Single Sign-On (SSO)
These integrations enable automated user provisioning, entitlement management, and reporting. Organisations can maintain full control over how users access RMI while ensuring that internal data remains synchronised across systems.
Payment engine integration
To support commercial access to Repair and Maintenance Information, Rocuments integrates with enterprise payment engines and e-commerce platforms.
This allows organisations to provide flexible purchasing models that align with ISO 18541-6:2018 requirements, including:
- Time-based access (hourly, daily, monthly or annual subscriptions)
- Pay-per-document or pay-per-procedure access
- Workshop and independent operator subscriptions
- Secure online payment processing
Rocuments can integrate with existing financial and payment infrastructure, ensuring that transactions are processed through approved corporate systems while maintaining a consistent user experience.
CCMS and content platform integration
Rocuments works alongside existing Component Content Management Systems (CCMS) and technical documentation platforms, allowing organisations to publish and maintain RMI without changing their current authoring workflows.
Integration options support:
- Automated content publishing from existing CCMS environments
- Synchronisation with technical authoring systems
- Structured content formats used for service and repair documentation
- Version control and update workflows
This approach allows technical documentation teams to continue working in their established tools while Rocuments manages the secure delivery, access control, and compliance requirements associated with RMI distribution.
Secure, standards-based architecture
All Rocuments integrations are built on secure, standards-based architecture designed for enterprise environments.
Key capabilities include:
- RESTful APIs for system connectivity
- Secure authentication and authorisation protocols
- Role-based access management
- Audit and usage tracking
- Scalable cloud or hybrid deployment options
This ensures that Rocuments can adapt to different enterprise infrastructures while maintaining high levels of performance, security, and reliability.